KYB steps
Understanding steps for KYB configuration on the second tab of no-code builder
The KYB configuration steps tab allows you to design and customize your KYB workflow by adding, organizing, and configuring different steps. This tab consists of three main sections:
Overview
Available steps (Left panel)
This section contains all the verification steps that you can include in your workflow.
Steps may include Language, User questionnaire, Company data and Beneficiaries.
Simply click on steps on the left section to add them to your workflow.
Steps builder (Middle panel)
Displays the current steps in your verification flow.
You can rearrange steps by dragging and dropping them to change the execution order.
Unwanted steps can be deleted if they are no longer needed.
Step settings (Right panel)
When a step is selected, its parameters appear in this panel.
You can adjust parameters such as company data fields selection.
Advanced settings (e.g., step keys) can also be managed here.
Step settings
The Step settings panel allows you to fine-tune each step by adjusting its specific parameters based on your business and compliance needs. When a step is selected, this panel provides configuration options.
Step titles are for display purposes like when user continues the process on mobile device and on desktop it is show on which process is the user on mobile.
Step Titles
Purpose: Step titles are used for display purposes in various contexts:
Displayed as main title on the user's side.
When a user switches to a mobile device, the desktop screen displays the current step they are on.
Tip: Choose clear and descriptive step titles to improve the user experience and help operators navigate the process efficiently.
Advanced tab
The Advanced tab stores all the necessary keys for steps, questions, and answers to facilitate integrations with external systems. These keys can be used for API integrations or other external applications that interact with the verification flow.
Purpose
Step keys – Unique identifiers for each verification step.
Question keys – Identifiers for the specific questions in forms or questionnaires.
Answer keys – Corresponding keys for answers provided by users in questionnaire steps.
These keys enable seamless integration with other systems and facilitate tracking and reporting of data.
Language
Purpose: The Language step allows users to select their preferred interface language from a dropdown list before proceeding with verification.
Positioning: This step is always positioned first in the workflow.
Step Parameters:
Define the list of available languages that users can choose from.
You must select at least two languages to enable the dropdown selection.
Tip: If your users primarily speak a specific language, consider setting a default language in the general settings, while still offering alternative options for accessibility.
User questionnaire
Purpose: The User questionnaire step is designed to collect structured user input through various form types. The provided information is securely stored within the verification session. Questionnaire steps offer a wide range of configurable question formats.
Questionnaire details
Title – The main title of the questionnaire.
Description – A brief text displayed below the title to provide context.
Success button title – Customizable text for the confirmation button (default: "Confirm").
Questions and answers
Identomat supports five types of questions, each with customizable parameters:
Text input (Short answer field)
Users can type in a response to an open-ended question.
Question title – The label for the question.
Default answer – A prefilled answer that the user can edit.
Required – Determines whether the question must be answered.
Read-only mode – Prevents users from editing the default answer.
Condition – The question only appears if a specified condition is met.
Checkbox (Multiple selection)
Users can select one or more predefined options.
Question title – The label for the question.
Default answer – Pre-checked options that users can modify.
Required – Determines if at least one option must be selected.
Read-only mode – Prevents users from modifying selections.
Condition – The question only appears if a specified condition is met.
+ Add option– Define multiple selectable choices.
Radio (Single selection)
Users can select only one option from a predefined list.
Question title – The label for the question.
Default answer – Preselected option that users can change.
Required – Determines if a selection is mandatory.
Read-only mode – Prevents users from modifying selections.
Condition – The question only appears if a specified condition is met.
+ Add option– Define the available choices.
File upload
Users can upload files, such as images or PDFs.
Question title – The label for the question.
Description – Additional instructions displayed under the title.
Maximum number of files – Limit the number of files users can upload (max: 10).
File types – Restrict uploads to PDFs, images, or both.
Required – Determines if file upload is mandatory.
Condition – The question only appears if a specified condition is met.
Dropdown
Allows users to select one or multiple values from a predefined dropdown list.
Question title – The label for the question.
Dropdown options – Define the dropdown list by providing options in a comma-separated format (e.g., Option 1, Option 2, Option 3).
Multi-select – If enabled, users can select multiple options from the dropdown list. If disabled, users can select only one option.
Required – Determines if a selection is mandatory.
Error message – The message displayed if the field is required but no selection is made.
Condition – The question only appears if a specified condition is met.
Attachment
Allows users to access files that are either uploaded by operators during the session or pre-attached by administrators via the no-code builder or API.
Title – The label for the question.
Description – Additional instructions displayed under the title.
File attachment mode (Radio) – Define how files are provided to the user:
Uploaded by operator per session – Operators can upload files during the session that are visible to the user.
Pre-attached file – Files uploaded in advance via the no-code configurations or API.
Maximum number of files – Limit the number of files users can upload (max: 10).
File types (Checkbox) – Restrict uploads to PDFs, images, or both.
Condition – The attachment field only appears if a specified condition is met.
Company Data
Purpose: The Company Data step collects essential information about a legal entity during KYB verification. This information is required to validate the company’s identity and ensure compliance with regulatory requirements.
Tip: Always keep mandatory fields for legal compliance. Use optional fields to gather extra information useful for business or regulatory purposes.
Step fields
Company name – Mandatory; cannot be deleted.
Registration number – Mandatory; cannot be deleted.
Registration country – Mandatory; cannot be deleted.
Add field button
Allows administrators to include additional company information in the verification flow. The available fields include:
VAT/Tax ID
Date of incorporation
Email
Phone number
Website
Legal address
Company entity type
Each added field includes a toggle to mark it as required or optional.
Beneficiaries
Purpose: The Beneficiaries step collects detailed information about a company’s key individuals and legal entities, such as shareholders, UBOs, directors, and representatives. This ensures compliance with regulatory requirements and enables verification workflows for both individuals and legal entities.
Tip: Always configure the verification toggles and KYC/KYB dropdowns according to your compliance requirements. Mandatory fields cannot be removed, but optional fields can be added to capture additional information that may be useful for your internal processes or reporting.
Step details
Title – The main label for the step.
Description – A brief explanation of the purpose of this step.
Beneficiary verification – Select how beneficiaries should be verified:
Individuals – Follow a KYC flow.
Legal entities – Follow a KYB flow using the chosen configuration.
KYC dropdown – Select a KYC configuration to use for individual verification.
KYB dropdown – Select a KYB configuration to use for company verification.
+ Add beneficiarybutton – Adds a new beneficiary entry to the step.
Available roles:
Shareholders
Verification toggle – Activates when a KYC or KYB configuration is selected in the dropdown.
Tabs: Individual and Company
Individual fields (mandatory, cannot be deleted)
First name
Last name
Date of birth
Add field button – Additional optional fields:
Beneficial ownership percentage
Phone number
Email
Each added field can be marked as required or optional.
Company fields (mandatory, cannot be deleted)
Company name
Registration number
Registration country
Add field button – Additional optional fields:
Beneficial ownership percentage
Website
VAT/Tax ID
Date of incorporation
Email
Phone number
Legal address
Each added field can be marked as required or optional.
UBOs (Ultimate Beneficial Owners)
Verification toggle – Activates when a KYC configuration is selected.
Fields (mandatory, cannot be deleted)
First name
Last name
Date of birth
Add field button – Additional optional fields:
Beneficial ownership percentage
Phone number
Email
Each added field can be marked as required or optional.
Directors
Verification toggle – Activates when a KYC configuration is selected.
Fields (mandatory, cannot be deleted)
First name
Last name
Date of birth
Add field button – Additional optional fields:
Phone number
Email
Each added field can be marked as required or optional.
Representatives
Verification toggle – Activates when a KYC configuration is selected.
Fields (mandatory, cannot be deleted)
First name
Last name
Date of birth
Add field button – Additional optional fields:
Phone number
Email
Each added field can be marked as required or optional.
Other
Verification toggle – Activates when a KYC configuration is selected.
Fields (mandatory, cannot be deleted)
Position
First name
Last name
Date of birth
Add field button – Additional optional fields:
Phone number
Email
Each added field can be marked as required or optional.
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