Overview
Live single participant and multi-participant video call solution with built-in eKYC modules.
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Live single participant and multi-participant video call solution with built-in eKYC modules.
Last updated
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is a secure method for verifying customers' identities through operator-assisted video calls. It offers fast, convenient, and reliable onboarding, ensuring a comfortable experience for your users. This method ensures a secure and convenient way to onboard customers while complying with regulatory requirements.
Identomat's video call functionality facilitates both and within a single video KYC process. Operators can seamlessly verify participants using tailored workflows designed to accommodate diverse verification requirements.
One-on-one video KYC, or Know Your Customer, involves a secure video call between a customer and a verification operator. During the call, the operator enables KYC functionality like liveness detection or document verification all in real-time to verify customer's identity.
Multi-user video KYC enables the verification of multiple customers within a single session. Each user can follow their own customized workflow tailored to the specific business process. These multi-user sessions are particularly beneficial for processes such as mortgage or title registration, where multiple parties may need to undergo verification simultaneously.
Identity document verification
Liveness detection
AML (Anti-Money Laundering) and adverse media checks
General document verification
SMS and email verifications
User and operator questionnaires
These features collectively ensure robust and comprehensive identity verification during the video KYC process.
Enhanced Security: Video KYC offers a secure platform for verifying customers' identities, reducing the risk of identity theft and fraudulent activities.
Cost-Effective: It reduces operational costs associated with traditional in-person KYC processes, such as travel expenses and infrastructure costs.
Convenience: Customers can undergo the KYC process remotely from anywhere with an internet connection, eliminating the need to visit physical locations.
Compliance: Video KYC helps businesses comply with regulatory requirements by ensuring thorough identity verification processes.
Scalability: Video KYC can easily scale to accommodate a large number of customers, making it suitable for businesses of all sizes.
Improved Customer Experience: By offering a convenient and efficient verification process, video KYC enhances the overall customer experience, leading to higher satisfaction and retention rates.
Flexibility: Video KYC can be integrated into existing systems and workflows, providing flexibility for businesses to customize the process according to their specific requirements.
Reduced Manual Errors: Automation features within video KYC help minimize manual errors, ensuring accurate and reliable results.
Audit Trails: Video KYC platforms often provide audit trails and detailed records of the verification process, offering transparency and accountability for regulatory purposes.